by Anne Fischer Lent
Reprinted from Software Strategies,
July/August 1998


BICYCLE MANUFACTURER CANNONDALE DOESN'T USE RAD BECAUSE, ACCORDING TO PROGRAMMER/ANALYST BILL MILLER, "WE'RE VERY INNOVATIVE ACROSS THE BOARD, AND RAD TOOLS JUST DON'T FIT OUR ENVIRONMENT. I KNEW THEY WOULDN' T FLY ON THE FLOOR."
 

Bike Manufacture Not Mad About RAD
 
Cannondale bicycles have a reputation for quality and that quality starts on the shop floor. In 1990, the bicycle factory in Bedford, Pa., underwent a major conversion, which resulted in the ability to build at least five times as many bikes while maintaining less inventory. How this was accomplished was by careful implementation of new technology. 

Cannondale's production system is now a patented CAD-CAM process, and each step is tracked using Progress Software's WebSpeed and Report Builder to collect data, allowing Cannondale to gain information from anywhere from within the plant. According to programmer/analyst Bill Miller, the factory currently has eight or nine tracking stations on the floor capable of scanning in bar codes, keeping track of shop order numbers, and tracking quantity of product produced by each individual, by date and time, and by department. 

WebSpeed enables developers to create enterprise database transaction- processing applications including order entry, claims processing, customer service, e-commerce, and others for the Internet, extranets, and corporate intranets. The way it works is, using a familiar Web browser, users can access WebSpeed applications and invoke data requests. The request is processed in a messaging environment that connects via dedicated agents to multiple data sources. The results are HTML forms created on the fly from the Web server and dynamically sent back to the browser. WebSpeed 2.0 runs on Windows NT Intel and Alpha, Sun Solaris, IBM AIX, Digital Unix, HP-UX, and SCO UnixWare. The product supports native database access to Oracle, DB2/400 and PROGRESS, and ODBC access from Windows NT to DB2/MVS, Informix, and other data sources. 

Report Builder, the product Miller uses to create custom reports, is capable of performing complex calculations and analysis while presenting the information in a concise, graphical format. Critical to Cannondale's needs is the fact that Report Builder combines advanced, visual querying capabilities with the ability to customize the report format. Report Builder runs under Windows 3.1 or NT, requires Progress version 8.l, and supports data managers including Progress, Oracle, and DB2. 

Miller, trained as an industrial engineer, chose Progress tools because, "they get the job done." The biggest difficulty he's run into has been, "producing the specialized reports and industrial engineering information  I'd like to have pre-generated." For example, he'd like to be able to take the data and develop flow rates in and out of area. Currently Miller is able to develop his own custom reports and those that are required by management with Report Builder. When, for instance, there's a build up of inventory, he can develop a report using Report Builder, showing the average inventory by the hour, the flow rate before and after to show the bottlenecks, and more.

When asked why he chose to go with Progress Software tools rather than using a third-party package designed specifically for factory floor tracking,  Miller explained that Cannondale almost always chooses to go the homegrown route, "We're very innovative across the board, and RAD tools just don't fit our environment." Miller and his team of eight have seen the RAD tools available for their application, but have always been disappointed with the user interface. "I knew they wouldn't fly on the floor,"  Miller stated, adding that, "while other companies might force a pre-packaged GUI on their workers, we build our own to their specs."